Consumer Service Agent - Summer position

Bring your life

Are you a team player with social skills and technical understanding who thrives in an international environment with a high degree of daily variety? Then this might be the right company and summer opportunity for you.

Here is your chance to join a great team working with products that inspire people to live an active life. Our Consumer Service Department plays a central role in supporting the people who use our products and acts as the crucial link between Thule and our consumers.

What you’ll do at Thule

As a Consumer Service Agent, you will support both existing and potential customers by providing clear and accurate guidance about our products, purchases, and e-commerce platforms. Your work will involve handling inquiries throughout our ticketing systems, ensuring thoughtful follow-up, and communicating in a way that reflects our brand values.

You will also collaborate daily with a dedicated and passionate team, contributing to a positive customer experience during our busy summer season. Your ability to stay calm, structured, and solution-oriented will be essential in a role that requires both service-mindedness and attention to detail.

What you bring

We believe you are a positive, curious, and service-oriented person who enjoys helping others and takes pride in delivering high-quality support. You communicate clearly, remain composed even during high-volume periods, and enjoy working in a structured and collaborative environment.

To succeed, you should be comfortable working in English, and it is beneficial if you also speak German, Dutch, or French. It is also an advantage if you have a background in Business Administration, Marketing, or similar areas, as well as some previous experience from consumer service. Particularly within consumer goods. 

Familiarity with ERP systems, ticketing tools, and Microsoft Office 365 is helpful, but most importantly, you bring a strong personal drive, reliability, and the ability to prioritize tasks in a fast-paced setting.

Why you should join Thule

At Thule, we believe in strong teamwork - both within your own team and across the organization. We strive to be an open and curious workplace where colleagues share knowledge and inspire one another.

You will join a company filled with people who are passionate about our products, our mission, and the outdoor world we are part of. We share the same values, we care deeply about our culture, and we truly enjoy working together. Everyone contributes to maintaining that spirit.

Hiring Process

We are hiring a couple of Consumer Service Agents for the summer season. The positions are based in Malmö, Sweden, and includes part-time contracts during April-May and full-time contracts from June through August.

Apply by submitting your application and résumé through “Apply for position” on our Thule Career Site. The deadline for applications is February 8, 2026.

Please note that interviews will be held continuously, and the positions may be filled before the final application date. We do not accept applications by e-mail.

If you have any questions about the role, feel free to contact our Talent Acquisition Partner, Oscar Persson, at oscar.persson@thule.com.

We look forward to hearing from you!